Intouch Games Review
Art & Design
Design is at the heart of everything we do at Intouch Games, and our immersive player experience and attention to detail is what sees us maintain industry leading player retention rates.
RIO’s new InTouch Skagit Max GameChanger is a multiple-density Skagit head that excels at turning over big flies and sink tips. Its seamless integrated densities avoid the hinging and kicking that can occur when casting sink tips, ensuring a smooth, efficient cast.
- On-site gym Decent canteen non-managerial staff are nice (if they are still there).
- ABOUT INTOUCH GAMES CASINOS Starting out in 2001 in the UK as a physical jukebox and slot machine manufacturer, Intouch Games entered the online gaming field in 2006 by creating a mobile casino system. Right now, there is a variety of more than 130 games and up to 80.000 daily players.
“I am Art Manager here at intouch Games. I am proud to work in our busy studio. The art team here is a mixed and lively bunch (with desks full of toys). Needless to say we are never bored. Aside from dedication, I appreciate a creative mind with a passion for design, a strange sense of humour, honesty… AAAAAND, as an added bonus, it’s always great to find someone I can talk to about my unhealthy obsession with Columbo, VHS and all things 80s.”
Development
As the only company in the industry to design and develop all of our games in-house, we are uniquely placed to be able to develop games with our players’ enjoyment and experience at the centre of everything we do.
“Having designed and sold beach buggies from here in the Black Country, (about as far away from a beach as you can get in the UK) I have experience across a variety of different areas – that’s why I love it here at Intouch Games. I get to work with people brimming with innovation and new ideas. My job as Games Development Manager is simply to help channel it in the right way. Common sense, a willingness to learn and be part of a team are essential for a developer. A positive outlook is also required, but as a Villa fan I know that’s not always easy!”
Web Development and UX
We provide analysis, insight and delivery services to continuously evolve our online products with our users at the heart of what we do.
Intouch Games Ltd Review
“I head up the Web Development and UX teams, which comprise of front and back end developers, UX specialists and a dedicated test team. Our focus is on quality in everything we do, from our internal communications, right through to process and product delivery. We are a collaborative and flexible team, so we look for members who are natural communicators with a can-do attitude, who take on responsibility and can act autonomously, seeing work through from inception to delivery.”
Finance
The finance team has a critical role to play in maintaining the viability of our business and ensures the smooth day-to-day running of all business related operations.
“In finance we measure the results of the company in terms of profit, we pay the bills, including your salaries, and we try to help other departments measure their performance in meaningful terms. This isn’t always popular but we hope it’s constructive, and we like people who come and ask for help instead of waiting for us to come to them.”
Data Analytics
The data analytics team play a pivotal role in all areas of the business. The insight we extract from our data allows the business to make data-driven decisions from a strategic standpoint and allows us to continually evolve as a business.
“I am the Lead Data Analyst. I look after the Data Team here at Intouch Games. Our team is responsible for providing the rest of the business with relevant data, in addition to working on our own projects to help the business succeed.”
Intouch Games Reviews
Customer Service
We are incredibly proud of our reputation for offering exceptional customer service, a fact we are widely recognised for in the industry. In fact, we have been shortlisted for a number of industry awards.
“I am the Head of Customer Support at Intouch Games. Our Contact Centre deals with an average of 50,000 customer contacts each month through multiple communication channels including calls, emails and chat. We perceive the Customer Care Centre as the beginning of your journey with us. If you are looking for a great start to your career, join our department and become part of the team that is the voice and ambassador of Intouch Games.”
Production
Our production team project manage multiple assigned games to ensure they are delivered on time and within budget, working closely with games developers, designers, artists and QA testers.
“I’m the Project Manager at Intouch Games. I work closely with artists and developers, alongside games producers, to ensure that we deliver great games. I believe in a collaborative approach to working and I specifically look for individuals with a great work ethic and a desire to achieve their best.”
Testing
Quality assurance plays a vital role in everything we do. It covers every aspect of the games we design, develop and implement in-house, which means we have to have a highly analytical team of QA Testers to ensure we release only the best games.
“I am the Product Quality Assurance Manager for Intouch Games, leading a young, growing team full of talent, ambition and strong work ethics. Our primary focus is ensuring the games that we produce have the best possible quality standard before being released to our customers. Aside from this, a good fit within the team would be someone with high standards in their work, great attention to detail, and has the ability to stay focused on the big picture while enjoying the little victories.”
IT & Security
We value the importance of having an excellent team of IT engineers at the heart of our infrastructure, who facilitate the smooth running of the business from a technical perspective.
“We are totally reliant on our technology, and it’s the IT Team’s job to keep it secure and working all the time. We need people who have the commitment, skills, experience and ingenuity to develop and maintain a 24-7 infrastructure.”
Other opportunities
We also have a wide variety of additional functions including Recruitment, HR, Compliance, and Sound Production.
“I am Head of Recruitment at the studio. I’m involved in the full 360 recruitment process from identifying the best talent to greeting you on your first day and what I look for in new colleagues is bags of drive, enthusiasm and a personable demeanor.”
Simon Wilson, the owner and CEO of InTouch games, announced a donation of £500,000 to his local hospital’s NHS Trust. This contribution is going to support medical personnel in fighting COVID-19 at Russells Hall Hospital. The donation will cover some of the expenses for essential equipment that provides care for patients who are suffering from COVID-19. Apart from the financial grant, InTouch has also offered the Trust support with technical services.
InTouch Games Growth
InTouch Games has over 400 employees in Halesowen while continuing to expand both on a national and international level.
The history of InTouch dates back to 2001 when the company started as a manufacturer of slot machines and jukeboxes for land-based establishments.
In 2006, InTouch moved on to the online gaming industry and developed mobile casino software. The success of this system led to the company’s expansion that has not stopped ever since. In 2007, the company launched its first online brand, mFortune, with four games. Currently, the brand offers over 40 titles. Nowadays, InTouch runs several gaming brands, such as mFortune, Pocket Win, MrSpin, DrSlot, and Cashmo, and has a client base of 80,000 players daily.
In November 2019, the company launched its sixth brand, Casino 2020, with over 20 games. In total, InTouch offers over 130 games, including titles like Pirates Treasure Slots, Jackpot Big Top, and more. Besides this, the company can boast over 5 million dedicated users in the UK.
InTouch has a robust set of values that contributes to its steady expansion. The management of InTouch encourages its team to be innovative, passionate, and exceptional. The employees also pay a lot of attention to teamwork, prompt decision-making, and are encouraged to provide feedback. Another value that is at the core of the company is charity. This principle is all about sharing a part of the revenues to contribute to the community.
Simon Wilson Makes a Donation to the NHS Trust
Simon Wilson admitted that the coronavirus crisis is an unexpected challenge. He added that during such times it is more important than ever to support the National Health Service. Wilson shared memories of the medical staff of Russells Hall taking care of generations of his family members. He said that “it’s during these times that we really need to step in and support our National Health Service.”
Chair of the Dudley Group of the NHS Trust, Dame Yve Buckland, expressed gratitude for Simon’s act of goodwill. She said that the hospital and the NHS highly appreciate his donation and will make sure to put the funds to good use.
CEO of the Dudley Group, Diane Wake, shared her delight on the generous donation. She stated that the medical teams would decide what equipment is vital to provide what the staff and patients need at this time. She said that the personnel were overwhelmed with gratefulness by the contribution of the community and such individuals as Simon Wilson, including financial support, warm wishes, and fundraising efforts.
InTouch Charity
InTouch is well-known for its charity initiatives. The company gives back a part of its revenues to both local and international charity organizations, such as UNICEF, Save the Children, BBC Children in Need, and more. Currently, the main charity projects of InTouch are going on in the United Kingdom, Gambia, and Cambodia.
InTouch also participates in such projects as setting up solar panels to provide energy to remote communities and helping to find emergency accommodation for young people in need in Worcestershire.
InTouch is also involved in charity programs that deal with unhealthy gambling behavior, such as Responsible Gaming Trust and GamCare. During the coronavirus pandemic, these organizations might be needing more support than ever.
NHS is Concerned About Gamblers During the COVID-19 Pandemic
According to an NHS clinic in Leeds, there have been more referrals regarding gambling addiction in the duration of the outbreak, as people seem to have more free time. The lack of employment also goes hand in hand with stress and financial uncertainty. These factors attract both experienced players and new users to online gambling. While some are seeking a distraction, others are hoping to find a lucky solution for the crisis. The cancellation of sporting events also made users switch from betting to online gambling.
NHS’ “Clap for Carers” Charity
Luckily, during the ongoing health crisis, when a lot of patients need treatment and psychological support, NHS is receiving a great deal of aid from the local community. For instance, as part of the “Clap for Carers” program, citizens are praising the medical workers’ contribution to fighting the coronavirus outbreak.
In April, people across the UK were joining the flash mob from their windows and balconies to applaud the medical personnel. The initiative is seeking to raise £5m for the staff of the NHS. The campaign is aiming for at least 1 million donations of £5 each for the funding of medical equipment, food supply, overnight stays, and other essential needs for the patients affected by the pandemic.
Intouch Games Employee Reviews
Ellie Orton, CEO of NHS Charities Together, admitted that she and others were deeply touched by the response of the public and the support that NHS received throughout the campaign. She added that she hopes that the initiative would inspire people to donate for the right cause and contribute to the battle against COVID-19.
NHS Charities Together has also received funds from the bookmakers that gained profit from the Virtual Grand National. NHS Charities Together will also be partnering with captains of Premier League clubs and creating a charitable fund to seek £4 million in donations.
Additionally, Dame Vera Lynn has recorded a duet with Katherine Jenkins, named “We’ll Meet Again.” The Queen’s speech to the nation on the 5th of April became an inspiration for the song. All the profits that the single will raise will also go to NHS Charities Together.